Transforming Business Decision-Making

Transforming business decision-making into a guiding MANTRA demands nothing less than visionary leadership.

Iteiga Technologies' solution is well-suited for enterprises dealing with challenges such as complex activity structures, issues in production planning and daily management, multiple delivery agents, a number of open projects, extensive customer service, complex asset management, among other daily issues.

"We stand for a just cause, inclusive approach, and are prepared to serve." – Simon Sinek

Overview of Midbase

Midbase enables effective decision making.

The better your information the better decisions you can make. The more decisions you make that are better than your competitors, the more you will outpeform and outgrow them. Midbase focuses on management and drives tangible commercial outcomes based on what to manage and how to manage. It is adaptable to your business's unique business model, and with proper implemenatation provides the framework for informed decision-making.

"People and information are the foundation of an organisation"

Platform Purpose & Scope

Midbase empowers decision-making and management. As an enterprise management platform Midbase is comprehensive and on the leading edge of business operations.

Midbase provides a comprehensive “contextualised information environment”, supporting decision-making and thereby effective management.

The implementation scope covers all, assets, liabilities, expenses, revenue, and commercial transactional events for completion. The scope is about “what” to manage and “how” to manage.

Therefore Midbase covers all the required aspect of a business that it needs to operate, allowing both your day-to-day employees and executives to understand and contribute effectively to your business

• View all of your assets, liabilities, expenses, revenue, and commercial transactional events
• Monitor efficiency of primary business functions
• Increase business effectiveness to become a trade player
• Out manuevre competition with lighting process changes and data assimilation
• Integrate and view all ciritical information through a central information universe

"An information universe based on “what” and “how” to manage, is the foundation for sound decision-making"

Platform Functions

Midbase provides a multitude of functionality, all of it focused on decision making and business execution.

The implementation scope covers all business related production output, and is adaptable for any business sector and business model. Midbase is about “what” to manage and “how” to manage.

• Workflow Engine
• Document Centralization
• Rapid Object Deployment
• Dynamic API
• Accounting

These base features allow for a multi-tude of services that can be used by an organization depending on their need for them and their business model:

• Customer Relations Management
• Customer Support
• Hotspot Network Access
• Event Aggregation
• Automated Processing
• Construction QA
• POP Site Management
• Product Management
• Inventory Management
• Outside Plant Management
• Inside Plant Management
• Customer Services Register
• Household Maintenance
• Food and Beverage forecasting
• Universal Company Documenation
• ...to name a few

"An information universe based on “what” and “how” to manage, is the foundation for sound decision-making"

Organizational Impact

Becuase Midbase is so all encompassing, and allows for handling of information and better decision making it dramatically improves your organizations effectiveness.

Example, when used in the tele-communications sector:

• Visibility on all maintenance tickets, improving response times in field
• Visiblity of active and inactive services with webhooks to trigger alerts and support tickets
• Unified view of all customer trnasactions with executive dashboards
• Reduced size of NOC, Call Support and Technical Field Operators

These features come with a dedicated implemenation plan and team that adds even more improvement

• In field adaptation to business position and structure
• Constant monitoring and adaptation of procedures
• Increased organizational cohesion through intelligence gather and workshops
• Fast acting, quick changing information created, modelled and loaded into production
• Improved internal ownership of the organization
• Decoupling of Tactical breakdowns and Strategic planning

"Only by running onto the field, can your true potential be revealed."

Platform Implementation

Software implemenation is facilitated by Iteiga Technologies, and is implemented based on the fundamental needs of the business and operating model. Midbase offers multiple implementation options depending on business model and your organization's needs. All options come with standard-hour support, corresponding to the number of licenses held, and requires a implemenation contract from Iteiga Technologies or specialist alliance partner.

Implementation of Midbase co-incides with a targeted business model and implemenation plan agreed upon between Iteiga Technologies and you.

Business Models that have been implemented using Midbase

• WiFi Hotspot Network
• GPON and Point to Point Network
• Fast Food Franchise Forecasting
• Business Process Management
• Customer Value Card System
• Call Center for Hire

“Plan twice, execute once.”

Team and Specialization

Midbase is underpinned by a team of software developers and business process engineers with decades of experience. Starting in 2010, Iteiga Technologies has only employed the best and brightest. We seek only humans with a fundamental drive to reach the peak of their own humanity and to unleash their full potential in life. Because of this our team brings strong fundamentals in both logical-design and technical-execution to the platform.

Cross training has created a powerful core team, capable of design, development and customer implemenation.

"Teamwork makes the dream work." - John C. Maxwell

Service History

Midbase has been in production since 2010, with a strong focus in the telecommunications space.

Some Current Customers

• Metrofibre Networx
• Wire Wire
• Kayareach
• MNetworx
• Basumi Dynamix

Some Previous Customers

• Bidvest Bank
• Roossenekal Foods
• Cybrostar

Alliance Partners

• Fourier IT
• Reflex Solutions
• RQTech

"The leaders who get the most out of their people are the leaders who care most about their people."

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We're excited to be on this journey with you.

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